The Freedom of Information Act was enacted in 1966 to provide any person with access to Federal agency records and information. It applies only to Federal agencies, not to records held by Congress, the courts, or by state or local government agencies (each state has its own public access laws that should be consulted for access to state and local records). See the U.S. Department of Justice FOIA page for more information on the Freedom of Information Act.
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What Is FOIA?
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Guidance on Attorneys Requesting Their Client's Medical Records
During the COVID-19 pandemic, the BOP FOIA office implemented an expedited process to permit attorneys representing individuals detained pretrial and/or sentenced individuals for purposes of CARES Act/Compassionate Release matters to request medical records by submitting a request via its publicly available email (bop-ogc-efoia-s@bop.gov).
BOP has now expanded that program. Accordingly, if an attorney submits a signed consent form from their client along with a request for their client's medical record to bop-ogc-efoia-s@bop.gov, the request will ordinarily be processed within three business days of receipt. Please note, however, the client's written authorization to provide the medical records to an attorney must be either (1) notarized or (2) sworn under penalty of perjury. A DOJ-Form 361 may be used to satisfy the authorization requirements. The form may be accessed at DOJ-361 Form (bop.gov).
If the attorney does not have a signed consent form from his or her client, the attorney may request medical records for a current adult in custody (AIC) by including the following information about the AIC in an email to bop-ogc-efoia-s@bop.gov:
- Full name;
- Current address;
- Date of birth; and,
- Place of birth.
In addition, the attorney must provide either a DOJ-361 Form completed and signed by the attorney or a statement either notarized or sworn under penalty of perjury on behalf of the AIC attesting that:
- The attorney represents the AIC; and,
- The medical records are necessary to adequately represent his/her client.
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DOJ FOIA Resources
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Contacting the Bureau's FOIA Office
Who should I contact if I have a question about how to make a request or about a request I made?
Write: FOIA/PA Section Office of General Counsel, Room 924 Federal Bureau of Prisons 320 First Street, N.W. Washington, DC 20534
Email: BOP-OGC-EFOIA-S@BOP.GOV
Phone: Before calling, please see the How to Request Information, Track Request, or FAQs tabs. We have found well over 90% of questions we answer on the telephone are answered on our web page. If you are unable to locate the answer on our web page, our phone number is (202) 616-7750. If the automated message does not answer your question, please either leave a message or select the option to talk with someone. Please note staff are not always available to answer calls, but we strive to return all voice mails within 24 business hours.
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BOP's FOIA Public Liaison
BOP's FOIA Public Liaison is available to explain the FOIA process to you, provide information about the status of your request, and to otherwise assist you in understanding how your request is being handled. BOP's Public Liaison is Ms. Kara Christenson, and she can be reached at (202) 616-7750.
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Key Statistics
The Bureau of Prisons Research and Reports.
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Statements of Policy
Bureau of Prisons Policy are referred to as Program Statements.
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Administrative Staff Manuals & instructions to staff that affect a member of the public
Bureau of Prisons staff manuals and instructions to staff are referred to as Technical Reference Manuals.
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Records Available Online
Records By Category
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Records By Year
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The Freedom of Information Act applies to all information and records with strictly limited exceptions. Most BOP Program Statements (policies) are included on BOP's public website. Some material in Program Statements may be "redacted" or withheld. Redacted material is indicated in the text by a bold number in brackets. The number refers to the FOIA exemption(s) used.
The following are FOIA Exemptions:
- 5 U.S.C. § 552(b)(1) Protects classified information.
- 5 U.S.C. § 552(b)(2) Concerns matters related solely to internal agency personnel rules or practices.
- 5 U.S.C. § 552(b)(3) Concerns matters specifically exempted from release by statute.
- 5 U.S.C. § 552(b)(4) Concerns trade secrets and commercial or financial information obtained from a person that is privileged or confidential.
- 5 U.S.C. § 552(b)(5) Concerns certain inter- and intra-agency communications protected by the deliberative process privilege, the attorney work-product privilege, and/or the attorney-client privilege.
- 5 U.S.C. § 552(b)(6) Concerns material the release of which would constitute a clearly unwarranted invasion of the personal privacy of third parties.
- 5 U.S.C. § 552(b)(7)(A) Concerns records or information compiled for law enforcement purposes the release of which could reasonably be expected to interfere with enforcement proceedings.
- 5 U.S.C. § 552(b)(7)(B) Concerns records or information compiled for law enforcement purposes the release of which would deprive a person of a right to a fair trial or an impartial adjudication.
- 5 U.S.C. § 552(b)(7)(C) Concerns records or information compiled for law enforcement purposes the release of which could reasonably be expected to constitute an unwarranted invasion of the personal privacy of third parties.
- 5 U.S.C. § 552(b)(7)(D) Concerns records or information compiled for law enforcement purposes the release of which could reasonably be expected to disclose the identities of confidential sources and information furnished by such sources.
- 5 U.S.C. § 552(b)(7)(E) Concerns records or information compiled for law enforcement purposes the release of which would disclose techniques and procedures for law enforcement investigations or prosecutions.
- 5 U.S.C. § 552(b)(7)(F) Concerns records or information compiled for law enforcement purposes the release of which could reasonably be expected to endanger the life or personal safety of an individual.
- 5 U.S.C. § 552(b)(8) Concerns matters that are "contained in or related to examination, operating, or condition reports prepared by, on behalf of, or for the use of an agency responsible for the regulation or supervision of financial institutions."
- 5 U.S.C. § 552(b)(9) Concerns geological and geophysical information and data, including maps, concerning wells.
FOIA Exclusions:
Congress created three special protection provisions for protecting certain especially sensitive law enforcement matters, referred to as record "exclusions." The record exclusions expressly authorize federal law enforcement agencies, under these exceptional circumstances, to "treat the records as not subject to the requirements of [the FOIA]."
"5 U.S.C. § 552(c)(1) Whenever a request is made which involves access to records described in subsection (b)(7)(A) and (A) the investigation or proceeding involves a possible violation of criminal law; and(B) there is reason to believe that (i) the subject of the investigation or proceeding is not aware of its pendency, and (ii) disclosure of the existence of the records could reasonably be expected to interfere with enforcement proceedings, the agency may, during only such time as that circumstance continues, treat the records as not subject to the requirements of this section."
"5 U.S.C. § 552(c)(2) Whenever informant records maintained by a criminal law enforcement agency under an informant's name or personal identifier are requested by a third party according to the informant's name or personal identifier, the agency may treat the records as not subject to the requirements of this section unless the informant's status as an informant has been officially confirmed."
"5 U.S.C. § 552(c)(3) Whenever a request is made which involves access to records maintained by the Federal Bureau of Investigation pertaining to foreign intelligence or counterintelligence, or international terrorism, and the existence of the records is classified information as provided in subsection (b)(1), the Bureau may, as long as the existence of the records remains classified information, treat the records as not subject to the requirements of this section."
Finding the location of a Federal inmate?
You can search for a Federal inmate online using the Inmate Locator tool.
Obtaining information without a FOIA Request
Inmates can get their central or medical files at their institution.
The BOP's Inmate Locator will give information on where an inmate is located.
For general information about the BOP, call (202) 307-3198.
Which office will process my request?
BOP has a decentralized FOIA program. After the Central Office receives your request, we will assign it to either the Central Office or a Regional Office for processing based primarily on which office is in the best position to obtain responsive records. The appropriate office will send you either an acknowledgment letter, which includes a request number and processing track, a letter seeking clarification of your request, or a return letter stating why BOP cannot process your FOIA in its present form.
What processing track will my request be on?
BOP puts your FOIA request on one of three tracks, depending on your circumstances. We have three sub-tracks on the complex track. During the processing of a request, situations may dictate BOP move the request to a different track or sub-track. If this occurs, we will notify you in writing and provide you an opportunity to modify or limit the scope of your request.
SIMPLE TRACK Examples of request usually on this track include:
- Program Statements (policies)
- General information about the BOP
- Referrals from other Federal Agencies
COMPLEX TRACK Examples of request usually on this track include:
- Contract information
- Records from an institution or BOP Directorate
- Information on investigations by BOP's Office of Internal Affairs
- Requests requiring voluminous searches
- Requests for Contracts
- Requests Generating Over 500 Pages of Responsive Records
- Requests Generating Over 1,500 Pages of Responsive Records
- There are four specific situations where a request will be expedited, which means it is handled as soon as practicable.
- First, a request will be expedited if the lack of expedited treatment could reasonably be expected to pose a threat to someone's life or physical safety.
- Second, a request will be expedited if the information requested is urgently needed to inform the public concerning some actual or alleged federal government activity, and if it is made by a person primarily engaged in disseminating information to the public.
- Third, if an individual will suffer the loss of substantial due process rights, his or her request will be expedited. A request will not normally be expedited merely because the requester is facing a court deadline in a judicial proceeding.
- Finally, a request will be expedited if the subject of the request is of widespread and exceptional media interest and the information sought involves possible questions about the government's integrity which affect public confidence. Decisions to expedite under this fourth standard are made by DOJ's Director of Public Affairs.
- If you believe your request might qualify for expedited processing under one of these four standards, you must specifically ask for expedited handling of your request and submit a certified statement explaining why you believe your request qualifies under one of the four standards.
What happens after BOP receives my request?
BOP's FOIA Offices have access to a very limited amount of records. In fact, the vast majority of records we may immediately access are already posted on our web page. As a result, we contact the appropriate office(s) and personnel who we expect to have records responsive to your request to have them search for and forward us the records. We review every page of records prior to releasing them to you. In Fiscal Year 2022, we reviewed over 4,000,000 pages of responsive records.
How long does it take to process a request?
The time it takes to respond to each request varies depending on the complexity of the request itself and the backlog of requests already pending at the component. In some circumstances, BOP will be able to respond to a request within the standard time limit established by the FOIA, which is twenty working days, or approximately one month. In other instances there might be a longer period of time needed before the request can be handled. BOP receives thousands of requests each year. Many of these requests require a line-by-line review of hundreds or even thousands of pages of documents. Although we make every effort to respond to FOIA requests as quickly as possible, in some cases we simply cannot do so within the twenty-day time period specified in the FOIA. Ordinarily, we respond to requests in each track according to their order of receipt.
- Simple Requests. For most simple requests, we estimate it will take approximately 60 days to respond.
- Complex requests. For most complex requests, we estimate it will take up to nine months to respond.
- Requests for Contracts. Due to procedural requirements, contracts take longer to process, and we estimate it will take up to 12 months to respond.
- Requests Generating Over 500 Pages of Responsive Records. For requests on this sub-track, we estimate it will take up to 12 months to respond.
- Requests Generating Over 1,500 Pages of Responsive Records. For requests on this sub-track, we estimate it will take up to 18 months to respond.
- Expedited Requests. We will respond as soon as practicable.
Who should I contact if I have a question about a request I made?
You should contact the office processing your request. Please provide your FOIA request number when contacting the BOP about a current or past request.
Office | Phone Number | E-Mail Address |
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Central Office | 202-616-7750 | BOP-OGC-EFOIA-S@BOP.GOV |
Southeast Region | 803-637-1454 | SERO-FOIA-S@BOP.GOV |
South Central Region | 972-730-8600 | SCRO-FOIA-S@BOP.GOV |
Western Region | 209-956-9739 | WXRO-FOIA-S@BOP.GOV |
North Central Region | 913-551-1004 | NCRO-FOIA-S@BOP.GOV |
Northeast Region | 215-521-7391 | NERO-FOIA-S@BOP.GOV |
Mid-Atlantic Region | 301-317-3125 | MXRO-FOIA-S@BOP.GOV |
Former Inmates obtaining medical records
A FOIA request must specifically describe the records being sought and provide identifying data
including the former inmateâs full name, current address, date and place of birth, and register
number. Also, to ensure private information is not released to anyone else, the requester must
verify his/her identity by signing the authorization, which must be notarized or made under
penalty of perjury. A DOJ-361 Form
may be used to satisfy this requirement. Copies of the verification of identity are acceptable.
What are the fees?
There is no initial fee required to submit a FOIA request, but the FOIA does provide for the charging of certain types of fees in some instances.
BOP may charge a typical requester for the time it takes to search for and duplicate records. However, BOP does not charge typical requesters for the first two hours of search time or for the first 100 pages of duplication.
You may include a specific statement in your request limiting the amount of fees you are willing to pay. Regardless, you will not be charged for any fees amounting to $25 or less. If we estimate the total fees for processing your request will exceed $25, we will notify you in writing of the estimate and offer you an opportunity to narrow your request in order to reduce the fees, unless you have already indicated a willingness to pay fees as high as those anticipated. BOP will not continue to work on your request until you commit in writing to pay the actual or estimated total fee, designate an amount you are willing to pay, or indicate you only seek what can be provided for free (if you are a noncommercial use requester). If you agree to pay fees for a records search, be aware you may be required to pay such fees even if the search does not locate any responsive records or, if records are located, they are determined to be entirely exempt from disclosure. In some instances, we may require advance payment of estimated fees before beginning or continuing to process your request.
If I pay fees, will BOP process my request quicker?
No. BOP ordinarily processes requests in the order received.
Dissatisfied with Response
If you are dissatisfied with the Bureau of Prisons' actions regarding your FOIA request, you may:
1. Contact BOP's FOIA Public Liaison who can assist you in a variety of ways, from working with you on the scope of your request and the searches that will be done, to arranging an alternative time frame for processing your request, to providing information on the status of your request, and increasing your understanding of the request process. BOP's FOIA Public Liaison is Ms. Kara Christenson, and she can be reached at BOP-OGC-EFOIA-S@BOP.GOV or (202) 616-7750.
and/or2. Contact the Office of Government Information Services (OGIS) at the National Archives and Records Administration to inquire about the FOIA mediation services they offer. The contact information for OGIS is as follows: Office of Government Information, Services, National Archives and Records Administration, Room 2510, 8601 Adelphi Road, College Park, Maryland 20740-6001; e-mail at ogis@nara.gov; telephone at 202-741-5770; toll free at 1-877-684-6448; or facsimile at 202-741-5769.
After you receive the Bureau's response to your request, you may administratively appeal by writing to the Director, Office of Information Policy (OIP), United States Department of Justice, 441 G Street, NW, 6th Floor, Washington, DC, 20530 or you may submit an appeal through OIP's FOIAonline portal by creating an account. Your appeal must be postmarked or electronically transmitted within 90 days of the date of BOP's response to your request. If you submit your appeal by mail, both the letter and the envelope should be clearly marked "Freedom of Information Act Appeal."
Response Format
You may request your information be provided as a hard copy or in electronic format.
Information about a current or former inmate
If the information you seek is not available on the Inmate Locator, you may submit a FOIA request. Please see How to Request Information for detailed guidance on what a request must include.
Pre-Sentencing Reports (PSR) requests
Pre-Sentencing Reports (PSRs) are drafted by and originate with the United States Probation Office (USPO). Former inmates and their attorneys seeking a copy of a PSR should contact the appropriate USPO with their request instead of filing a FOIA request with the Federal Bureau of Prisons. Current inmates are not allowed to possess copies of a PSR while incarcerated.
Processing charges
Is there a charge for processing FOIA requests?
You may be charged fees in relation to your request. By submitting a request, you are agreeing to pay up to $25.00. If the estimated amount of fees is over $25.00, you will be notified of the actual or estimated amount.
Processing charges
Requests for an inmate's Penitentiary Packet should be sent to the inmate's current institution. The facility should be able to provide the requested records much more expediently than our office.
The BOP is responsible for ensuring the privacy and confidentiality of the information it collects on members of the public, inmates, and its own employees. These individuals have a right to expect that BOP will collect, maintain, use, and disseminate identifiable personal information only as authorized by law and as necessary to carry out agency responsibilities.
The E-Government Act of 2002 requires that Federal agencies conduct Privacy Impact Assessments (PIAs) for applicable electronic information systems. The PIA process evaluates issues related to the privacy of personally identifiable information in electronic systems. Personally identifiable information is defined as information that actually identifies an individual, e.g., name, address, social security number (SSN), or identifying number or code; or other personal/sensitive information such as race, date of birth, home telephone number, personal e-mail address, etc.
The BOP's Privacy Impact Assessment Guide
PIAs are available for the following systems:
- Access Control and Visiting System (ACES / Web Visiting)
- Bureau Electronic Medical Records System (BEMR)
- Correspondence Tracking System (CTS)
- Electronic Inmate Central File System (eICF)
- Bureau Forensic Mobile Device Laboratory (Forensic Lab)
- Enterprise Resource Planning System (FPI Millennium / SAP system)
- Inmate Consolidated Education Network (ICEN)
- JIRA Service Desk Application (JSD)
- Medical Claims Adjudication System (MCA)
- BOP Vacancy and Applicant System (QuickHire / HR Automation)
- Inmate Management System (SENTRY)
- Trust Fund Accounting System (TRUFACS)
- Inmate Telephone System (TRUFONE)
- Trust Fund Network (TRUNET)
- Volunteer Contractor Information System (VCI)
- Volunteers Influencing Inmate Outcomes System (VIIOS)
- Web Visiting System (WebV)
Privacy Act Exemptions
The Privacy Act (5 U.S.C. § 552a) generally provides that any person has a right-enforceable in court-of access to federal agency records in which that person is a subject, except to the extent that such records (or portions thereof) are protected from disclosure by one of ten exemptions.
5 U.S.C. § 552a(d)(5) concerns information compiled in reasonable anticipation of a civil action proceeding. 5 U.S.C. § 552a(j)(1) concerns information maintained by the Central Intelligence Agency. 5 U.S.C. § 552a(j)(2) concerns material reporting investigative efforts pertaining to the enforcement of criminal law, including efforts to prevent, control, or reduce crime or to apprehend criminals. 5 U.S.C. § 552a(k)(1) concerns information classified pursuant to an Executive Order in the interest of the national defense or foreign policy. 5 U.S.C. § 552a(k)(2) concerns investigative material compiled for law enforcement purposes, other than criminal, which did not result in the loss of a right, benefit, or privilege under federal programs or which would identify a source who furnished information pursuant to a promise that his/her identity would be held in confidence. 5 U.S.C. § 552a(k)(3) concerns material in connection with providing protective services to the U.S. President or other individual pursuant to the authority of 18 U.S.C. § 3056. 5 U.S.C. § 552a(k)(4) concerns information required by statute to be maintained and used solely as statistical records. 5 U.S.C. § 552a(k)(5) concerns investigative material compiled solely for the purpose of determining suitability, eligibility, or qualifications for federal civilian employment or for access to classified information, the disclosure of which would reveal the identity of the person who furnished information pursuant to a promise that his/her identity would be held in confidence. 5 U.S.C. § 552a(k)(6) concerns testing or examination material used to determine individual qualifications for appointment or promotion in federal government service when disclosure would compromise the testing or examination process. 5 U.S.C. § 552a(k)(7) concerns material used to determine the potential for promotion in the armed services, the disclosure of which would reveal the identity of the person who furnished the material pursuant to a promise that his/her identity would be held in confidence.How to Request Information
You may not need to make a FOIA request. Many records, including Program Statements and key statistics are available on the Bureau of Prisons' FOIA Records Section. If you are unable to locate the information you are looking for, please follow the guidelines below to make a FOIA request.
Preparing a FOIA Request. No specific form is required. However, requests must be in writing, reasonably describe the records you seek, and, if you are seeking records about yourself or another individual, comply with the below requirements. The "Fees for FOIA Requests" section under the FAQ tab will provide fees associated with processing FOIA requests.
Requests for Records About Yourself. You will need to verify your identity in order to protect your privacy and ensure private information about you is not disclosed inappropriately to someone else. Requests for information about yourself must include your full name, current address, date and place of birth, and, if a former or current inmate, your register number. You may fulfill this requirement by completing and signing a DOJ-361 Form Alternatively, you may provide this information and either have your signature on your request letter witnessed by a notary, or include the following statement immediately above the signature on your request letter: "I declare under penalty of perjury that the foregoing is true and correct. Executed on [date]." If you request information about yourself and do not follow one of these procedures, your request will not be processed.
How to Submit a FOIA Request. You may submit a FOIA request three ways.
- Mail. Send your request to: FOIA/PA Section Office of General Counsel, Room 924 Federal Bureau of Prisons 320 First Street, N.W. Washington, DC 20534
- Email. Email your request to: BOP-OGC-EFOIA-S@BOP.GOV
- Via the Web Portal. Please follow the instructions below. Requests for non-public information will not be accepted for processing via the portal. Neither a DOJ-361 nor any attachments may be submitted through the portal. If you do not receive an email confirmation within 24 hours, we did not receive your request.
Important!
Do not use this form if you are seeking non public information on an individual. Requests for information on an individual must be accompanied by an authorization and submitted via e-mail or mail.
If you do not receive an email confirmation within 24 hours, we did not receive your request.
Electronic FOIA Request Form
Success: Your FOIA request has been sent. Thank you for your interest, you should receive a response shortly.
Error: Something went wrong. There was an issue and it appears that your FOIA request was not sent.
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Track your FOIA request
You can learn the status of your request by entering your FOIA request number in the box below. The database is updated daily.
The different statuses are:
- Document Search: We are in the process of searching for your records.
- DAddRvwLog: We received at least one responsive records.
- Fee Related Hold: No action is being taken pending a requester's agreement to pay or actual payment of fees.
- Clarification Hold: No action is being taken pending a requester clarifying his/her FOIA request.
- Closed: We processed and closed the FOIA request.
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Questions about your request.
If you have questions about your request, please go to the Overview tab for information about contacting the FOIA Office processing your request.